Viewing & Managing Registrations

The Registrations section is your central hub for managing all attendees. View registrations by ticket type, search for specific attendees, perform bulk actions, and export data.

Access Registrations

Click Registrations in the left sidebar of your event. This opens the registration management page.

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Page Layout

The Registrations page has three main areas:

Top Stats Bar

Metric	Description
Total Registrations	Total number of registrations across all tickets
Today’s Registrations	Registrations received today
Total Ticket Amount	Total revenue from paid ticket sales

Left Sidebar

The sidebar organizes registrations by source:

• ATTENDEES → Registration — main registration section
  • All — combined view of all registrations
  • Ticket tabs — one tab per ticket type (e.g., Early, VIP, General)
  • Form tabs — one tab per standalone form
• ORDERS — payment and order management
  • Orders — all ticket purchase orders
  • Cancelled Orders — orders that were cancelled
  • Refunds — refund requests and status
• CHECK-IN — on-site attendance tracking
  • Attendance — check-in records
• Analytics — registration analytics
  • Instance — instance-based analytics
  • Instance Check-In — check-in analytics per instance

Main Table

The registration table shows:

• Full Name — attendee’s full name (with avatar initials)
• Email — registration email address
• Phone — phone number with country code
• Ticket — which ticket type they registered with

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Filter and Search

Use the toolbar above the table to find specific registrations:

• Filter — filter by ticket type, registration date, status, custom fields
• Search — search by name, email, or phone number
• Refresh — reload the latest data
• Export — download registrations as CSV/Excel

Tip

Click on any column header to sort the table by that field. Click again to reverse the sort order.

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View Registration Details

Click on any registration row to open the detail panel. This shows:

• All form field responses (name, email, phone, and custom fields)
• Registration status (Confirmed, Pending, Rejected)
• Ticket type and order information
• Check-in status
• Badge preview

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Edit a Registration

1. Click on a registration row to open the detail panel.
2. Click the Edit button.
3. Modify the attendee’s details (name, email, phone, custom fields).
4. Click Save.

Note

Editing a registration does not automatically resend the confirmation email. Use the Resend Confirmation action if the attendee needs an updated notification.

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Bulk Actions

Select multiple registrations using the checkboxes on the left, then use the toolbar actions:

Action	Description
Resend Confirmation	Resend the confirmation email/WhatsApp to selected attendees
Generate Badge	Generate badges for selected attendees
Check-In	Mark selected attendees as checked in
Send Certificate	Send event certificates to selected attendees
Approve / Reject	Approve or reject pending registrations (if approval is enabled)
Delete	Remove selected registrations

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Add a Registration Manually

You can add attendees directly without them going through the checkout:

1. Go to Registrations → (ticket tab).
2. Click the + Add button in the toolbar.
3. Fill in the attendee details.
4. Select the ticket type.
5. Click Save.

Tip

Manual registrations are useful for walk-in attendees, VIP guests, or people who registered offline (phone, in-person).

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Export Registrations

Click the Export icon in the toolbar to download registrations. The export includes:

• All standard fields (name, email, phone)
• All custom form fields
• Registration date and status
• Ticket type and order details

The file is exported as a CSV that you can open in Excel, Google Sheets, or any spreadsheet application.

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Registration by Ticket vs Form

Source	How to Access	What It Shows
Ticket Registration	Click a ticket tab (e.g., Early, VIP)	Registrations for that specific ticket type
Form Registration	Click a form tab (e.g., sbhs)	Responses submitted through standalone forms
All	Click the “All” tab	Combined view of all registrations across all tickets and forms