How to Create a Ticket

Tickets define how attendees register for your event. Every event needs at least one ticket. You can create up to 10 ticket types per event.

Access Ticket Management

1. Open your event from the Events dashboard.
2. Click Setup in the left sidebar.
3. Click Ticket in the sub-menu.

The Ticket page has three tabs:

• Ticket List — all your ticket types
• Global Ticket Settings — default settings applied to all tickets
• Single Registration Preview — preview of the registration form

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Create a Ticket

1. Click + Ticket in the top-right corner.
2. Fill in the ticket details:
   • Ticket Name Required — e.g., “General Admission”, “VIP Pass”, “Early Bird”
   • Description — brief description of what’s included
   • Start Date — when the ticket goes on sale
   • End Date — when the ticket sales close
   • Quantity Required — total number of tickets available
   • Price — ticket cost (for paid events)
3. Click Save.

The new ticket appears in the Ticket List with its status set to Draft.

Note

A ticket in Draft status is not visible to attendees. Change the status to Active to make it available for registration.

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Ticket Card Overview

Each ticket in the list shows:

Element	Description
Ticket image	Banner thumbnail with ticket name
Price & Status	Ticket price and current status (Draft, Active)
Registration count	Progress bar showing registrations vs quantity (e.g. 0/30)
Tags	No Approval, Single Entry, etc.
Override Global Settings	Toggle to use ticket-specific settings
Quick Actions	Registrations, Form Builder, Link (copy registration URL)

Notifications & Delivery

Each ticket card includes toggles for:

• Email — send confirmation email on registration
• WhatsApp — send WhatsApp notification
• Badge — auto-generate badge on registration
• Approval — require admin approval before confirming

Ticket Management

Each card also provides:

• Tax & Discounts — configure tax rates and discount rules
• Terms & Policies — add ticket-specific terms
• Ticket Settings — advanced ticket configuration

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Edit a Ticket

1. Click the Edit (pencil icon) button on the ticket card.
2. Update the fields you want to change.
3. Click Save.

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Delete a Ticket

1. Click the ⋮ (more options) menu on the ticket card.
2. Select Delete.
3. Confirm the deletion.

Caution

You cannot delete a ticket that has existing registrations. Archive it instead.

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Ticket Registration Link

Every ticket has a unique registration URL. To copy it:

1. Click the Link button on the ticket card.
2. The URL is copied to your clipboard.
3. Share it via email, social media, or your website.

You can also embed the registration form on your website using the embed widget. See the event’s Design section for embed options.

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Tips

• Early Bird tickets — set an earlier end date than your standard tickets to create urgency
• Limited quantity — use small quantities for VIP or exclusive tickets to create scarcity
• Multiple tiers — create separate tickets for different access levels (General, VIP, Workshop)
• Free + Paid mix — you can have both free and paid tickets in the same event