Managing Currency Settings

EventHex supports multiple currencies so you can price tickets in your attendees’ local currency. Configure currencies at the organization level and assign them per event.

Set Your Event Currency

1. Go to Setup → Event Info for your event.
2. Find the Currency field.
3. Select the currency from the dropdown (e.g., USD, INR, EUR, GBP, AED).
4. Click Save.

The selected currency applies to all ticket prices, order totals, and invoice amounts for that event.

Note

Changing the currency after tickets have been sold does not convert existing orders. It only affects new ticket prices going forward.

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Multi-Currency Revenue

If you run events in different currencies, your revenue reports show totals grouped by currency. For example:

• Total Ticket Revenue: INR 480.00 + USD 240.00

Each order retains its original currency. EventHex does not convert between currencies — the amount shown is exactly what was charged.

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Manage Available Currencies

Organization administrators can manage the list of available currencies:

1. Go to Organization Settings → Currencies.
2. View the list of available currencies.
3. Click + Currency to add a new one:
   • Title — display name (e.g., “US Dollar”, “Indian Rupee”)
   • Short Name — ISO code (e.g., “USD”, “INR”)
   • Logo/Symbol — currency symbol (e.g., ”$”, ”₹”)
4. Click Save.

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Currency and Payment Gateways

Your payment gateway must support the currency you select for your event:

Gateway	Common Currencies
Razorpay	INR (primary), USD, EUR, GBP, and 100+ international currencies
Stripe	USD, EUR, GBP, AUD, CAD, and 135+ currencies
Offline	Any currency (manual verification)

Caution

If you select a currency that your payment gateway doesn’t support, payments will fail at checkout. Always verify currency support with your gateway before setting event prices.

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Free Tickets and Currency

Free tickets (price = $0) don’t require a payment gateway and work with any currency setting. The checkout page shows the free label configured in your Global Ticket Settings instead of a price.

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Best Practices

• Match your audience — use the currency your attendees are most familiar with
• One currency per event — avoid confusion by keeping all tickets in the same currency
• Test before launch — make a test purchase to verify the currency displays correctly on the checkout page and in confirmation emails
• Check gateway fees — payment gateways may charge different processing fees for different currencies or cross-border transactions