Checkout Settings — Tax, Pricing & Payment Configuration

The checkout page is what attendees see when they register for your event. EventHex gives you full control over its appearance, pricing display, tax configuration, and policies.

Access Checkout Settings

There are two ways to configure checkout:

Global Ticket Settings
Single Registration Preview

Go to Setup → Ticket → Global Ticket Settings. This configures defaults that apply to all tickets.

The right sidebar shows quick-access sections: Ticket Settings, Notifications, Ticket Badges, Tax & Discounts, Invoice & Billing, and Terms & Policies.

Checkout Features

These global toggles control what features are available on the checkout page:

Feature	Description
Collect Attendee Details	Show separate form fields for each ticket in a multi-ticket order
Generate Combined Ticket PDF	Create a single PDF with all tickets in the order
Limit One Ticket Per Type	Restrict buyers to one of each ticket type
Enable Add-Ons	Show optional add-on items during checkout
Enable Coupons	Display the discount code input field
Enable CAPTCHA	Add anti-bot verification to the checkout

Customize how the checkout page header looks:

Setting	Options
Header Appearance	Solid Color or Custom Image
Background Color	Any hex color for the header area
Header Image	Upload a custom banner image
Show Checkout Header	Toggle the header section on/off
Show Logo in Header	Display your organization logo

Color Scheme

Match the checkout to your brand with these color settings:

Primary Color — buttons, links, and accent elements
Primary Base / Dark / Darker — shades for hover states and emphasis
Primary Lighter / Lightest — background tints and subtle highlights
Secondary Color — complementary color for badges and borders

Pricing & Labels

Control how prices and labels appear on the checkout:

Setting	Description
Free Label	What to show for free tickets — options: “FREE”, “0.00”, or a custom label
Coupon Discount Format	How discount amounts display (percentage or amount)
Download Button Label	Text on the ticket download button
Hide Empty Order Summary	Don’t show the order summary panel when cart is empty
Group Tickets	Group same-type tickets together in the summary

Tax Configuration

Go to Setup → Ticket → Global Ticket Settings.
Click Tax & Discounts in the right sidebar.
Enable Tax toggle.
Configure your tax rules:
- Tax Name — label shown on invoice (e.g., “GST”, “VAT”, “Sales Tax”)
- Tax Percentage — the rate to apply
- Price Calculation Mode — Inclusive (tax included in price) or Exclusive (tax added on top)
Click Save.

B2B Tax Settings

For business-to-business events, you can enable B2B mode which:

Collects company tax ID (GST number, VAT ID) during checkout
Shows tax breakdown on invoices
Adds attendee-level tax fields for compliance

Multiple Tax Rules

You can add multiple tax rules for different tax types (e.g., CGST + SGST for India, or Federal + State tax for the US).

Invoice & Billing

Configure how invoices are generated for paid tickets:

Company Name — your organization’s legal name on the invoice
Company Address — billing address shown on invoices
Tax ID / GST Number — your organization’s tax registration number
Invoice Prefix — prefix for invoice numbers (e.g., “EH-INV-”)

Terms & Policies

Add legal text that attendees must acknowledge during checkout:

Go to Tax & Discounts or Terms & Policies section.
Enable Terms and Conditions.
Enter your terms text using the rich text editor.
Optionally enable Consent Checkbox — requires attendees to check a box before completing registration.
Add Refund Policies if applicable.

Checkout Preview

The Single Registration Preview tab provides a live preview of your checkout page. Changes you make in the settings panel update the preview in real time.

The preview loads in an iframe showing the actual public checkout page, so you see exactly what attendees will see — including your header, colors, form fields, and pricing.