Position & Milestone-Based Rewards

Rewards give attendees something to compete for. Set up prizes for top leaderboard positions (1st, 2nd, 3rd place) and milestone rewards that anyone can earn by reaching a point threshold.

Access Rewards

Go to Gamification → Rewards.

The rewards page has two tabs: Position Based and Milestone Based.

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Position-Based Rewards

Position rewards go to the attendees who finish at the top of the leaderboard.

1. Click the Position Based tab.
2. You’ll see cards for top positions (1st, 2nd, 3rd, etc.).
3. For each position, fill in:
   • Prize Name — what the winner receives (e.g., “iPad Pro”, “Free Conference Pass 2026”)
   • Prize Value — monetary value or description
   • Prize Description — additional details about the prize
4. Click Save.

Position rewards are displayed as cards in a triple-column layout, making it easy to compare prizes across positions.

Example Position Rewards

Position	Prize Name	Prize Value
1st Place	iPad Pro 13”	$1,299
2nd Place	AirPods Max	$549
3rd Place	$200 Amazon Gift Card	$200

Note

Position rewards are update-only — you edit the existing position cards rather than creating new ones. The positions (1st, 2nd, 3rd) are pre-defined.

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Milestone-Based Rewards

Milestone rewards are earned by any attendee who reaches a specific point threshold. Unlike position rewards, multiple attendees can earn the same milestone.

Create a Milestone Reward

1. Click the Milestone Based tab.
2. Click + Add Milestone.
3. Fill in:
   • Points Required — how many points needed to earn this reward (e.g., 100, 250, 500)
   • Reward Name — what the attendee receives
   • Reward Description — details about the reward
   • Coupon Code — a discount code or redemption code
   • Reward Value — monetary value
   • Send Notification — toggle to auto-notify attendees when they reach this milestone
4. Click Save.

Example Milestone Rewards

Points Required	Reward Name	Coupon Code	Notification
100 points	Free Event T-Shirt	TSHIRT100	Yes
250 points	20% Off Next Event	NEXT20	Yes
500 points	VIP Upgrade	VIPUP500	Yes
750 points	Free Workshop Access	WORKSHOP750	Yes

Tip

Set milestone thresholds that most attendees can realistically reach. If your challenges total 1,000 points and the first milestone is at 800 points, almost no one will earn it. Set the first milestone at 100–150 points so attendees get their first reward early and stay motivated.

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Automatic Notifications

When Send Notification is enabled on a milestone:

• The system automatically notifies the attendee when they reach the point threshold
• The notification includes the reward name and coupon code
• Attendees can redeem the coupon at the registration desk, event store, or online

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Position vs Milestone — When to Use Each

	Position Rewards	Milestone Rewards
Winners	Top 3 (or top N) only	Anyone who reaches the threshold
Competition	High — only a few can win	Low — everyone has a chance
Best for	Grand prizes, headline incentives	Participation incentives, everyone-wins
Cost	Higher per prize (fewer winners)	Lower per prize (more winners)
Psychology	Drives top competitors	Keeps casual participants engaged

The best gamification setups use both:

• Position rewards attract competitive attendees
• Milestone rewards keep everyone else engaged

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Reward Configuration Summary

The reward system also includes global settings:

Setting	Default	Description
Position Based Enabled	On	Enable position-based rewards
Milestone Based Enabled	On	Enable milestone-based rewards
Active	On	Master toggle for the entire reward system

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Best Practices

• Announce prizes prominently — display reward details on screens, in the app, and in welcome emails. Attendees need to know what they’re competing for.
• Start small, end big — milestone rewards should get progressively more valuable. T-shirt at 100 points, gift card at 250, VIP upgrade at 500.
• Use coupon codes — for digital rewards, coupon codes are easy to distribute and track. Include them in the milestone notification.
• Photograph the prize ceremony — when you announce position winners on stage, take photos. Share on social media with the event hashtag.
• Verify before announcing — with manual approval enabled, review the final leaderboard before declaring winners. Check that challenge completions are legitimate.
• Thank all participants — even attendees who didn’t win should feel valued. Consider a small thank-you for everyone who participated (e.g., “All gamification participants get 10% off next event”).