Exhibitor Portal — What Exhibitors See & Do

Once approved, exhibitors access their own portal to manage everything about their presence at your event. This guide explains what exhibitors see and can do in the portal.

How Exhibitors Access the Portal

After approval, exhibitors receive login credentials via email:

• Login URL — your event website’s exhibitor login page
• Login ID — their admin mobile number
• Password — auto-generated (can be changed)

Exhibitors log in and see their dedicated dashboard.

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Portal Modules

The portal has several sections, each controlled by a toggle in your Exhibitor Settings:

Company Profile

Exhibitors can view and edit their company information:

• Company name and logo
• Company description (rich text)
• Website URL
• Contact person details
• Social media links

Note

Whether exhibitors can edit their company name and admin email depends on your settings. You can lock these fields to prevent unauthorized changes.

Team Members (Booth Staff)

Exhibitors manage their booth team:

1. Click Team Members in the portal.
2. Click + Add Member.
3. Enter team member details: name, email, phone, designation.
4. The team member receives access credentials.
5. Team members can scan attendee badges for lead capture.

The number of team members is limited by the exhibitor’s package. The portal shows a utilization bar (e.g., “3/5 members used”).

Product Catalog

Exhibitors showcase their products and services:

• Product Name — name of the product/service
• Description — what it does
• Product Link — URL for more information
• Product Logo — brand logo
• Product Image — hero image
• Brochure URL — link to downloadable brochure

Products appear on the exhibitor’s profile page on the event website. Attendees browsing the exhibitor list can view products.

Lead Management

When lead capture is enabled, exhibitors can:

• View all captured leads (attendees whose badges they scanned)
• See lead details: name, email, phone, company, designation
• Set lead priority: High, Medium, or Low
• Export leads to CSV for CRM import

Analytics

Exhibitors see their booth performance:

• Number of leads captured
• Profile views
• Product views
• Team member activity

FAQ

The FAQ section shows frequently asked questions that you (the organizer) have created — setup logistics, Wi-Fi info, move-in times, booth rules, etc.

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What Exhibitors Cannot Do

Exhibitors cannot:

• Access other exhibitors’ data or leads
• Modify their package or pricing
• Access the organizer’s event dashboard
• See attendee registration data beyond captured leads
• Change their booth number (only organizers can)

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Exhibitor Portal Best Practices

• Send credentials early — give exhibitors portal access at least 2 weeks before the event so they can set up their profile and products.
• Pre-fill company info — when manually adding exhibitors, fill in as much info as possible so they only need to review, not start from scratch.
• Test the portal — log in as an exhibitor to verify the experience is smooth. Check that team member limits, lead capture, and products work correctly.
• Create FAQ content — add common questions before sharing portal access: venue address, move-in schedule, Wi-Fi credentials, booth regulations.