Form Builder — Customizing Registration Fields

The Form Builder lets you customize exactly what information you collect from attendees when they register. Every ticket has its own form, and you can also create standalone forms for surveys, feedback, or lead capture.

Two Types of Forms

EventHex has two form systems:

Type	Purpose	Where to Find
Ticket Form	Attached to a specific ticket — collects data during registration	Setup → Ticket → (ticket card) → Form Builder
Standalone Form	Independent form with its own URL — for surveys, feedback, lead capture	Setup → Forms

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Open the Form Builder

Ticket Form

1. Go to Setup → Ticket.
2. Find the ticket you want to customize.
3. Click the Form Builder button on the ticket card.
4. The drag-and-drop form editor opens.

Standalone Form

1. Go to Setup → Forms.
2. Click + Forms to create a new form, or click Form Builder on an existing form.
3. The drag-and-drop form editor opens.

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Available Field Types

The Form Builder supports these field types, which you can drag from the sidebar onto your form:

Field Type	Description	Example Use
Text	Single-line text input	Name, Company, Job Title
Email	Email address with validation	Work email, Personal email
Phone	Phone number with country code	Mobile, WhatsApp number
Number	Numeric input	Age, Team size
Select	Dropdown with single choice	Country, T-shirt size
Multi-Select	Dropdown with multiple choices	Dietary requirements, Interests
Date	Date picker	Date of birth, Arrival date
Time	Time picker	Preferred session time
File	File upload	ID proof, Photo
Checkbox	Single yes/no toggle	Agree to terms, Opt-in for updates

Tip

Use the AI Generate button at the top of the Form Builder to auto-generate relevant fields based on your event type. You can edit or remove any AI-suggested fields.

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Add and Configure a Field

1. Click a field type from the left panel or drag it onto the form canvas.
2. Click on the field to open its settings.
3. Configure the field properties:
   • Label Required — the field name shown to attendees (e.g., “Company Name”)
   • Placeholder — hint text inside the empty field
   • Required — toggle to make the field mandatory
   • Column Layout — choose full-width or half-width (two fields side by side)
4. For Select and Multi-Select fields, add your options in the Options list.
5. Drag fields to reorder them on the form.

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Default Fields

Every ticket form automatically includes these fields that cannot be removed:

• Full Name Required
• Email Required
• Phone

You can add any number of custom fields after these defaults.

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Form Preview

The Form Builder includes a live preview panel on the right side. As you add and configure fields, the preview updates in real time showing exactly how the form will appear to attendees.

The preview supports two modes:

• Desktop view — standard browser layout
• Mobile view — iPhone mockup showing the mobile experience

Note

Changes in the Form Builder are saved automatically. There is no separate “Save” button — your form updates as you edit.

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Standalone Form Settings

For standalone forms (not attached to a ticket), click Configure to access additional settings:

• General — form title, description, and URL slug
• Submissions — enable/disable submissions, set submission limits
• Approval — require approval before submissions are accepted
• Security — enable CAPTCHA to prevent spam
• Notifications — configure email notifications for new submissions

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View Form Responses

To see data collected through your forms:

1. For ticket forms: Go to Registrations in the left sidebar and select the ticket tab.
2. For standalone forms: Go to Setup → Forms and click View Responses.
3. You can filter, search, and export responses as CSV.

Tip

Click the Export icon (↗) in the toolbar above the registration table to download all form responses as a spreadsheet.