Tax Configuration for Event Registrations

EventHex supports configurable tax rules for paid tickets. Add GST, VAT, sales tax, or custom tax types with flexible pricing modes and B2B invoicing.

Enable Tax

1. Go to Setup → Ticket → Global Ticket Settings.
2. Click Tax & Discounts in the right sidebar.
3. Toggle on Enable Tax.
4. Add your tax rules.
5. Click Save.

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Add Tax Rules

Each tax rule has:

Field	Description
Tax Name	Label shown on checkout and invoices (e.g., “GST”, “VAT”, “Sales Tax”)
Tax Percentage	The rate to apply (e.g., 18 for 18%)

You can add multiple tax rules — useful for regions that require multiple tax components:

Example	Tax 1	Tax 2	Total
India (GST)	CGST 9%	SGST 9%	18%
US (State + County)	State Tax 6%	County Tax 1.5%	7.5%
Single tax	VAT 20%	—	20%

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Pricing Mode

Choose how tax relates to your displayed ticket price:

Mode	Description	Example ($100 ticket, 18% tax)
Exclusive	Tax is added on top of the ticket price	Ticket: $100 + Tax: $18 = Total: $118
Inclusive	Tax is included in the ticket price	Ticket: $100 (includes $15.25 tax) = Total: $100

Tip

Inclusive pricing is simpler for attendees — they see one price with no surprises. Exclusive pricing clearly separates the base price from taxes on the invoice.

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B2B Tax Settings

For business-to-business events where companies pay for their employees’ tickets:

1. In the Tax configuration, enable B2B Mode.
2. Configure the fields to collect:
   • Company Name — buyer’s organization
   • Tax ID / GST Number — buyer’s tax registration number
   • Company Address — for invoice purposes
3. These fields appear on the checkout page when B2B mode is active.

B2B mode adds a “Business Registration” section to the checkout form where buyers can enter their company tax details. This information appears on the generated invoice.

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Invoice Configuration

Configure how invoices are generated for paid orders:

Setting	Description
Company Name	Your organization’s legal name on invoices
Company Address	Your billing address
Tax Registration Number	Your GST/VAT number shown on invoices
Invoice Prefix	Prefix for invoice numbers (e.g., “EH-INV-”)
Attendee Tax ID Label	Label for the buyer’s tax ID field (e.g., “GST Number”, “VAT ID”)

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Per-Ticket Tax Override

If different tickets need different tax treatment (e.g., workshop tickets are tax-exempt):

1. Go to Setup → Ticket → Ticket List.
2. Toggle on Override Global Settings for the ticket.
3. Click Tax & Discounts.
4. Configure tax rules specific to that ticket (or disable tax entirely).

Note

Per-ticket tax overrides take priority over global settings. Other tickets without overrides continue using the global tax configuration.

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Tax Preview

The Tax & Discounts settings include a live Tax Preview panel that shows:

• Base ticket price
• Each tax component and its calculated amount
• Total amount the attendee will pay

Review this preview before saving to make sure your tax configuration produces the expected amounts.

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Tax on Invoices

When tax is enabled, the order invoice automatically shows:

• Line items with base prices
• Tax breakdown (each tax rule with its name, rate, and amount)
• Total before tax
• Total tax
• Grand total
• Your company’s tax registration details
• Buyer’s tax details (if B2B mode is enabled)