In-App Chat & Networking

Networking is one of the most valuable features of the mobile app. Attendees can discover each other, send connection requests, schedule meetings, and chat — turning a passive audience into an active community.

Enable Networking

1. Go to Attendee Mobile App → App Modules.
2. Toggle Networking to On.
3. This automatically unlocks two additional modules:
   • Meetings — 1:1 meeting scheduling
   • Messaging — in-app chat
4. Toggle Meetings and Messaging on if you want them.

Note

Meetings and Messaging require Networking to be enabled. You can enable Networking without Meetings (browse-only directory) or without Messaging (connections without chat).

---

Attendee Directory

When Networking is enabled, attendees can:

• Browse all attendees — see names, companies, designations, and profile photos
• Search — find specific attendees by name or company
• Filter — narrow by ticket type, industry, or company
• View profiles — see attendee details and shared interests

---

Connections

Attendees can send connection requests:

1. An attendee finds someone interesting in the directory.
2. They click Connect.
3. The recipient receives a notification.
4. The recipient accepts or declines.
5. Once connected, they can message each other and schedule meetings.

---

Meetings

When the Meetings module is enabled, attendees can schedule 1:1 meetings:

1. An attendee browses the directory or their connections.
2. They click Schedule Meeting on someone’s profile.
3. They propose a time and location.
4. The recipient accepts, declines, or suggests an alternative.
5. Both attendees see the meeting on their schedule.

Meetings appear in the attendee’s personal agenda alongside sessions they’ve bookmarked.

---

In-App Messaging

When Messaging is enabled:

• Connected attendees can send real-time chat messages
• Messages appear in a dedicated Messages tab
• Supports text messages
• Message notifications alert attendees of new messages

---

Event Chat

Go to Attendee Mobile App → Event Chat for a global event chat room:

• All attendees can participate in a shared chat
• Useful for general Q&A, social interactions, and announcements
• Organizers can moderate the chat

---

Privacy & Controls

Setting	What It Controls
Sign In Required	Only registered attendees can access networking features
Privacy Policy	Your event-specific privacy policy visible to attendees

Attendees can control their own visibility:

• They can choose to opt out of the directory
• They can block specific attendees
• They can disable message notifications

---

Best Practices

• Promote networking before the event — send an email: “Download the app and start connecting with fellow attendees before you arrive.” Pre-event networking drives higher app adoption.
• Enable Meetings for B2B events — at trade shows and business conferences, the ability to schedule 1:1 meetings is a premium feature that attendees love.
• Keep Messaging for multi-day events — for a 1-day workshop, messaging adds complexity without much value. For a 3-day conference, it’s essential.
• Curate the directory — make sure attendee profiles have names, companies, and designations filled in. An empty directory with just names and emails isn’t useful for networking.
• Monitor Event Chat — assign a team member to moderate the global event chat, answer questions, and remove inappropriate messages.

Tip

For VIP or executive events, enable Meetings but disable the public directory. Instead, let attendees see only speakers and exhibitors. This creates a curated, exclusive networking experience.